Ombudsperson

The Condominium Act and CICAA have been amended with respect to state ombudsperson’s office requirements. All associations subject to the Condominium Act (including master associations) or CICAA now have until January 1, 2019 to adopt a written policy for resolving complaints made by homeowners. The previous requirement that associations register with the Illinois Department of Financial and Professional Regulation has been repealed. These changes took effect on August 12, 2016.